Complejo Americano's FAQs

Complejo Americano's FAQs

Discover everything you need to know about your stay at the Complejo Americano hotel! Consult our frequently asked questions for detailed information and to ensure an unforgettable experience. We are here to answer your questions!

What is the exact location of the American Complex and how can I get to Iguazú Falls from the hotel?

The American Complex is located at Route 12 Km 5 CP 3370, Puerto Iguazú, Misiones, Argentina. You can reach Iguazú Falls in just a few minutes by public or private transportation.

What is the period of operation of the American Complex?

The American Complex is operational year-round, giving visitors the opportunity to enjoy its services and amenities in any season. Whether in summer to explore the natural wonders or in winter to enjoy the Misiones jungle, the hotel is open all year round to welcome its guests.

What are the categories of rooms and apartments offered by the American Complex, and what are the amenities included in each of them?

The hotel offers Standard, Superior, Master and Apartment Rooms, each equipped with air conditioning, LCD television and safe. The Apartments, ideal for families, have a microwave oven, minibar, dishes and maid service.

What are the services included in the rooms at the Complejo Americano?

The rooms at the Complejo Americano offer a variety of services to ensure a comfortable and pleasant stay. These amenities include free internet access, a private bathroom for added privacy, cable television for entertainment, a playground for family enjoyment, and a delicious breakfast to complement the lodging experience.

What additional services does the hotel provide?

The American Complex offers services such as internet in common areas, two swimming pools, an outdoor children's playground, a restaurant, a minimarket and 24-hour security. In addition, they have parking for guests.

What is the name of the hotel's main restaurant and what kind of meals does it offer? Do you have special options for people with specific dietary preferences?

The main restaurant is called "La Estación". They offer the best typical food service, highlighting the best Argentine meat and seafood. The menu is varied to satisfy all tastes.

What are the activities recommended by the American Complex to its guests, especially in relation to Iguazú Falls and other nearby attractions?

Guests can enjoy all kinds of activities in Puerto Iguazú, from sports, cultural and family activities. The wonderful environment of the Misiones jungle and the spectacular Iguazú Falls allow you to live unique experiences.

What are the entry and exit times to the American Complex?

Check-in time at the American Complex is from 3:00 p.m., giving guests the opportunity to settle in comfortably. For check-out, visitors are requested to complete the process before 10:00 a.m. on the day of departure, allowing for a smooth and efficient transition in hotel service.

What is the American Complex's policy regarding children?

The American Complex has a child-friendly policy. Children up to 3 years old have no additional charge, allowing families to enjoy their stay without additional costs for children in that age range.

What credit cards are accepted at Complejo Americano?

Complejo Americano accepts credit cards, including Visa, MasterCard and American Express. It is important to note that the hotel reserves the right to check the validity of credit cards prior to arrival. This measure ensures an efficient registration process and helps maintain transaction security for both parties.